Call Chears First!
I've noticed that the best customer experiences happen in transactions with businesses run by people who love what they do and do what they love. This is certainly my experience with Kim and Susan; they are knowledgeable, personable, and attentive to my particular and individual audiology needs. I am happy I called Chears first. If you need hearing aids or hearing assessment, I highly recommend starting hear ... uh... here.
Feb 2017JIM F. ,
Part II of a Hearing Story by Will W.
This is my dog. ChiChi, the chihuahua. For obvious reasons, he has super-sonic hearing ability. Just look at those ears! He will never need an audiologist. His hearing is so acute that he is over-reactive to everything. If one sets his dinner plate down a bit hard he jumps back like he just saw a rattlesnake. Thunder, god forbid, sounds to him like the end of the world. In a T-storm, we can’t make him get out from under the covers. We love him because he can protect our house. He can hear every footstep or sound, say if someone was even in our yard, he lets us know. He earns his dog food.
I, on the other hand, have lost some of my formerly-great hearing ability.
When it comes to audiologists, I do need one. And, I’m happy to say, and as I mentioned last week, I have found one, a good one. Thanks to the expert help from audiologists Kim Fishman, l am on my third pair of “demo” audio units and I’m already getting spoiled. With my units in place, ChiChi and I have the same super power of hearing. It’s a wonderful feeling to be able to hear every bird chirp, every floor squeak, and every voice ( but, please do be careful when you set down my plate, and, oh, you can quit shouting too).
The only problem I’m having is the reaction I get when I mention to someone that I’m wearing, um, “hearing aids”. Especially for young people. I can practically see them putting me into the category of the wretched and from-this-point-forward invisible old person. You just might as well tell them that you just pooped in your Depends.
So, I tried something different the other day when I was taking a phone call using the current units. These things receive all sounds from my phone, music, calls, as well as all the beeps, chirps and other sounds it makes. When they asked me, “Hey, how are you getting that call?
I didn’t even hear it ring” I just gesture towards my ear (you can’t see anything there) and say, “oh, it’s just my Bluetooth devices… you know, the new tiny ones? Apple?… iPhone…?” Now the reaction is great! “Whoa, dude! That’s really cool, I haven’t heard of those!” Therefore I resolve to never use the "H.A. words” again.
I’m going back to see Kim again this week. Maybe I will get to try out even another pair, or maybe I’ll just say that this pair is for me. I’ll leave that up to her patience and generosity. Nevertheless, life will never be the same! I can hear you now.
Referring From Family to Friends..I noticed that my hearing was slowly getting worse over the past few years. I suffered through meals in "noisy" restaurants. I was constantly asking people to repeat and/or, as in my wife's case, to please speak up. The TV volume kept creeping louder, to the point that neighbors could hear what I was watching. The years of attending rock bands, racing motorcycles in my earlier years, and mowing lawns to help fund my education, had taken it's toll on my hearing.The incident that finally made me seek help was when I was on a sales call with my business partner/daughter-in-law, Carly. As we were processing our meeting with our clients later that day, I discovered that I had missed two key statements made by the husband. It was then that I had to overcome the stigma of wearing hearing aids and seek help.I was referred to Chears and Kim by my mother-in-law. Kim took the time to assess my situation, administer a hearing test, and fit me with demo hearing aids. Over the next two weeks, I tested two brands and ordered my own bluetooth-compatible pair. I can hear again!! I warn friends that I can hear everything they say, so be careful.... Seriously, I have overcome the stigma of having to wear hearing aids. Most people assume I'm wearing bluetooth earphones.
Since I've been wearing these aids for several weeks now, I've had numerous conversations with my friends about their hearing problems. I'm amazed at how many of my acquaintances have lost hearing and are willing to seek help as I did this summer. It's easy to recommend Kim. The Chears experience is top notch. I have recommended several people to Kim and all agree that this was the best solution to their hearing problems. My advice is this: just do it! Schedule an appointment, get over your vanity, and start hearing again. Thanks, Kim for helping me. Thanks for helping my friends and family.10/18/18
Jim C of Camarata Numrich, Realtors with Keller Williams Premier Realty Lake Minnetonka. ,
“Erasing the Stigma: Hearing Loss”
What a gift it was to have Kim Fishman, Audiologist present for us! In a relaxed, conversational and personal style Kim shared her expertise, experience and knowledge regarding hearing. She shared the levels of hearing loss and options for hearing aids across a variety of types and manufacturers. She gave vision to where the area of hearing needs to go. Kim was particularly adept at fielding questions from the audience and people left the presentation with new information regarding the importance of hearing. If you need the most up-to-date information and expertise from a caring Audiologist, Kim is the one to contact.
7/17/18Penne S. ,
Dir. of Congregational Care